Residents submit requests, view updates, and receive notifications about resolutions.
Information we process
Account & contact: name, email, company, role.
Product telemetry: feature usage and diagnostics (aggregated).
Customer Data: data synchronized from your connected systems at your direction.
How we use information
Provide, secure, and improve the Services.
Support and communicate with you (product notices, billing, updates).
Comply with legal obligations.
Sharing
We do not sell personal information. We may share with service providers under contract as necessary to provide the Services. A sub-processor list is available upon request.
Data security & retention
We use encryption in transit and at rest and maintain standardized security controls. Data is retained for the duration of your subscription and then deleted or returned.
International transfers & residency
Default data residency is US‑based. Tenant‑level residency options may be available.
Your choices
You may access, correct, or delete certain information by contacting us at contact@securesync.ai.
Contact
Blue Ocean Labs, LLC, 7400 N. Oracle Rd Suite 150-428, Tucson, AZ 85704. Privacy inquiries: contact@securesync.ai.
Have More Questions?
We are here to help. Reach out and we will get back to you within one business day.